Privacy Policy

At Moe's Plumbing, Drainage, and Heating, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose your personal information when you use our website or services. By accessing our website or using our services, you agree to be bound by this privacy policy.

Collection of Personal Information
We collect personal information when you use our website or services, including but not limited to your name, address, phone number, email address, and payment information. We may also collect information about your use of our website or services, such as your IP address, browser type, and operating system.

Use of Personal Information
We use your personal information to provide you with our services, to communicate with you about your orders or requests, to respond to your inquiries, to improve our website and services, and to comply with our legal obligations.

We may also use your personal information for marketing purposes, such as sending you promotional emails or newsletters. You may opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.

Disclosure of Personal Information
We may disclose your personal information to third-party service providers who perform services on our behalf, such as payment processing, website hosting, or customer support. These service providers are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or the rights of others, to prevent fraud or illegal activity, or to protect the safety and security of our users or the public.

Information Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including providing you with our services, complying with our legal obligations, and resolving disputes. We may also retain your personal information for a reasonable period after you have closed your account or ceased using our services, as necessary, to comply with our legal obligations, to enforce our agreements, or to protect our rights.

Security of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use various security measures, including encryption, firewalls, and access controls, to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is entirely secure, and we cannot guarantee the absolute security of your personal information.

Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your use of our website or services. Cookies are small text files stored on your device when you visit our website. We use cookies to improve your user experience, remember your preferences, and track your activities on our website.

You may disable cookies in your browser settings, but this may limit your ability to use our website or services.

Changes to this Privacy Policy
We may update this privacy policy from time to time by posting a new version on our website. We will notify you of any material changes to this privacy policy by email or by posting a notice on our website. Your continued use of our website or services after any such changes constitutes your acceptance of the revised privacy policy.

Contact Us
If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us at the following address:

Moe's Plumbing, Drainage, and Heating
126 San Antonio Pl, 
Coquitlam, BC V3J 6W6

[email protected]